We take pride in providing our clients with several channels to reach us. Your inquiry is important to us, and your business success is our top priority. If your business is impacted by an outage or technical issue, please use the Support Desk Phone number. We are on call 24/7 for anything impacting your business. The channels below are for BLD Loyalty or SmartEcho Fuel System clients:

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**Support Desk Phone:** (800) 590-9682  
**Email:** supportdesk@cnytechnologies.com  
**Business Hours:** Monday to Friday, 8am to 5pm EST

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For urgent issues outside of business hours, including weekends and holidays, please call our Support Desk Phone number for immediate assistance. 

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